Student Help

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Load Print credits issue or Print credits under 'Reserved' - follow the procedures below:

  • Please report your print credit issue or the reset of your reserved print credits to SU ICT Service Desk.
  • You will receive an e-mail confirmation that your reserved print credits have been successfully reset and are available again on your student account.
To prevent 'Reserved' print credits: After tapping your student card on the printer's card reader, make sure you are LOGGED OUT before you tab at another printer.



See IT services and FAQ selfhelp information below.


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Report any library e-access issue to Library ICT.

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