Difference between revisions of "Student Help"

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*'''Please report your print credit issue or the reset of your reserved print credits to [https://servicedesk.sun.ac.za/jira/plugins/servlet/theme/portal/6/create/90 SU ICT Service Desk].'''</font>   
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Please follow the procedures below''':
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*You will receive an e-mail confirmation that your reserved print credits have been successfully reset and are available again on your student account.</font>  
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*'''Report your load printing credit issue or the reset of your reserved printing credits to [https://servicedesk.sun.ac.za/jira/plugins/servlet/theme/portal/6/create/90 SU ICT Service Desk].'''</font>   
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*You will receive an e-mail confirmation that your reserved print credits have been successfully load/reset and are available again on your student account.</font>  
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'''To prevent 'Reserved' print credits''': After tapping your student card on the printer's card reader, make sure you are LOGGED OUT before you tab at another printer.</font>   
 
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Revision as of 14:48, 11 March 2025



Load Print credits issue or Print credits under 'Reserved' - follow the procedures below: Please follow the procedures below:

  • Report your load printing credit issue or the reset of your reserved printing credits to SU ICT Service Desk.
  • You will receive an e-mail confirmation that your reserved print credits have been successfully load/reset and are available again on your student account.



See IT services and FAQ selfhelp information below.


Printing.png

Wi-Fi Services.png

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SU Library.png



Report any library e-access issue to Library ICT.

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