Difference between revisions of "Password"
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| − | + | Information: | |
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| − | If your password doesn't work anymore, visit the same page http://www.sun.ac.za/useradm and | + | # If your password doesn't work anymore, visit the same page http://www.sun.ac.za/useradm and select the '''Forgot password''' link. Enter your US number and ID number to continue. |
| + | # Password reset '''via SMS''' is now available on http://my.sun.ac.za or http://www.mymaties.com and select the "Forgot password''' link. (Please note that it will only work with pre-registered primary cell phone numbers on the Universities system. That means you can only use the cell phone number that is registered as your primary cell phone number on the universities systems and no other. The option will not be available if your primary cell phone number is empty and won’t send an SMS if the number does not correspond with the registered number). | ||
| − | If | + | If option above doesn't work, contact IT at 021 808 4367 or send an email to [mailto:portalhelp@sun.ac.za portalhelp@sun.ac.za] |
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[[LIS/Student Help|Click here to go back to the student help page]] | [[LIS/Student Help|Click here to go back to the student help page]] | ||
Revision as of 10:07, 11 January 2012
- Change your password: http://www.sun.ac.za/useradm
Information:
- If your password doesn't work anymore, visit the same page http://www.sun.ac.za/useradm and select the Forgot password link. Enter your US number and ID number to continue.
- Password reset via SMS is now available on http://my.sun.ac.za or http://www.mymaties.com and select the "Forgot password link. (Please note that it will only work with pre-registered primary cell phone numbers on the Universities system. That means you can only use the cell phone number that is registered as your primary cell phone number on the universities systems and no other. The option will not be available if your primary cell phone number is empty and won’t send an SMS if the number does not correspond with the registered number).
If option above doesn't work, contact IT at 021 808 4367 or send an email to portalhelp@sun.ac.za
