Difference between revisions of "Student Help"
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'''Load Print credits issue or Print credits under 'Reserved' - follow the procedures below''': | '''Load Print credits issue or Print credits under 'Reserved' - follow the procedures below''': | ||
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*'''Please report your print credit issue or the reset of your reserved print credits to [https://servicedesk.sun.ac.za/jira/plugins/servlet/theme/portal/6/create/90 SU ICT Service Desk].'''</font> | *'''Please report your print credit issue or the reset of your reserved print credits to [https://servicedesk.sun.ac.za/jira/plugins/servlet/theme/portal/6/create/90 SU ICT Service Desk].'''</font> | ||
*You will receive an e-mail confirmation that your reserved print credits have been successfully reset and are available again on your student account.</font> | *You will receive an e-mail confirmation that your reserved print credits have been successfully reset and are available again on your student account.</font> | ||
Revision as of 14:46, 11 March 2025
Load Print credits issue or Print credits under 'Reserved' - follow the procedures below:
- Please report your print credit issue or the reset of your reserved print credits to SU ICT Service Desk.
- You will receive an e-mail confirmation that your reserved print credits have been successfully reset and are available again on your student account.
To prevent 'Reserved' print credits: After tapping your student card on the printer's card reader, make sure you are LOGGED OUT before you tab at another printer.
See IT services and FAQ selfhelp information below.
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Report any library e-access issue to Library ICT.
